Care/Maintenance & Warranty

Care & Maintenance

POLY FURNITURE:
Poly furniture
is made from High Density Polyethylene (HDPE), a recyclable plastic that will never need to be painted or stained. It will not rot or splinter, and it contains an added UV protective agent to resist fading. Poly furniture is not affected by most corrosive substances, and will not promote bacterial growth.

To maintain the beauty of your furniture, clean it regularly with soap and water. Use only nonabrasive soaps. While most colors need to be cleaned only several times per year using soap and water, certain colors such as White, (but not limited to this color) need to be cleaned frequently in order to maintain its original beauty. In extreme situations and with colors such as White, spray the furniture thoroughly with a nonabrasive cleaner then scrub the furniture using a soft bristle brush and rinse it off with warm clean water. If needed spray the furniture with nonabrasive cleaner and wash it using a high pressure washer. Do not place the tip of your pressure washer closer than 8”-12” from the furniture or it will tear into the material.

Do not place flower pots or any items on furniture that will leave stains. Do not place hot items directly onto furniture to avoid melting.

All fasteners on furniture manufactured by Berlin Gardens are stainless steel with most fasteners being Allochromed Stainless Steel. Allochromed Stainless Steel is a coated stainless steel and one of the most corrosive resistant fasteners on the market. However, in extreme conditions such as coastal areas, while Allochrome Stainless Steel will be less likely to rust, it is still recommended to regularly rinse it with fresh water to ensure the longevity of your furniture and fasteners.

If properly cared for, you will be able to relax in your fine piece of poly furniture for many years!
 

Manufacturer's Warranty (Berlin Gardens)

Berlin Gardens offers a manufacturer's warranty on their outdoor furniture products against original defects in workmanship and materials. Dependent upon inspection by Berlin Gardens, a product found to be defective will be replaced with the same product or substituted as necessary. The length of the warranty varies for different products and components, and does not cover normal wear/tear, unauthorized repairs or alterations, abuse of the product, or irregular uses of the product. For more information, click the image below to download the full warranty. Before making a warranty claim, please visit the official Berlin Gardens website to confirm the latest version of the warranty.
• HDPE Outdoor Furniture Products (General)
   - Residential Use: 20 Years
   - Commercial Use: 5 Years

• Folding Chairs and Folding Accessories
   - Residential Use: 10 Years
   - Commercial Use: 2 Years

• PAX Tables, Chairs and Bench Frames
   - Residential Use: 10 Years
   - Commercial Use: 2 Years

• Powder Coating
   - Residential Use: 2 Years
   - Commercial Use: 2 Years
• Swivels, Arbors and A-Frames
   - Residential Use: 5 Years
   - Commercial Use: 2 Years

• Umbrella Frames/Covers
   - Residential Use: 1 Year
   - Commercial Use: Not Warranted

• Steel Umbrella Bases
   - Residential Use: 1 Year
   - Commercial Use: Not Warranted

• Cushions
   - Residential Use: 1 Year
   - Commercial Use: Not Warranted
Berlin gardens manufacturer's warranty20180530 25101 1kq94fv